The DMC is your partner on the ground, a local travel agency with insider knowledge of the area and the ability to advise your clients during their stay.
Booking air transportation to multiple locations with multiple hotels and rentals can be overwhelming for your travel clients, whereas booking a simple round-trip ticket to Brazil can be done online easily.
The booking process becomes even more complicated when your clients travel as a group and require more customized tours. Travel agents and DMCs are therefore still in high demand. The personal attention that an agent provides is one of the reasons why many individuals and businesses prefer to book directly through them.
Organizing an international event from afar can be challenging. The following services can be provided by DMCs:
- Meetings and conferences
- Celebrations of marriage
- Event-related sports
- Meetings with international business partners
An event management company can provide on-site staffing during your event as your “hospitality desk.” They can advise your attendees on local dining options and activities, as well as provide package deals. An on-site expert makes your business clients look good and adds credibility to your business to business travel agencies.
In the case of personal events such as weddings, the results are the same. You can rely on your DMC partner to put your customers at ease and provide them with the services they need.
Additionally, DMC representatives provide VIP services to travelers. The team picks up travelers from the airport, transports them to their hotels, offers real-time expert advice, provides additional services on the spot, and troubleshoots issues when needed. Essentially, a DMC is a third arm of a travel agency that provides local logistics expertise. It is important to do your due diligence before partnering with just any DMC as your reputation is at stake.